Security Online

As a provider of software and services for many users, advertisers and publishers on the Internet, we recognize how important it is to help protect your privacy and security. We understand that secure products are instrumental in maintaining the trust you place in us and strive to create innovative products that both serve your needs and operate in your best interest. This includes everybody: the people who use services (thank you all!), the software developers who make our applications, and the external security enthusiasts who keep us on our toes. These combined efforts go a long way in making the Internet safer and more secure.

Reporting security issues

If you are a user and have a security issue to report regarding your personal account, please visit our contact page. This includes password problems, login issues, spam reports, suspected fraud and account abuse issues.

If you believe you have discovered a vulnerability in a product or have a security incident to report, email Please include a detailed summary of the issue, including the name of the product (e.g., Gmail) and the nature of the issue you discovered. Be sure to include an email address where we can reach you in case we need more information. Upon receipt of your message we will send an automated reply that includes a tracking identifier. We value the security of services as well as your privacy when you report vulnerabilities or incidents to us.

Working together helps make the online experience safer for everyone

We take security issues seriously and will respond swiftly to fix verifiable security issues. Some of our products are complex and take time to update. When properly notified of legitimate issues, we’ll do our best to acknowledge your emailed report, assign resources to investigate the issue, and fix potential problems as quickly as possible.